Frequently Asked Questions
- Delivery and set up is between 9am-2pm the day of your booking.
- Pick up is between 9am-2pm the following day.
- Surprise greetings for others persons/property require an adult present at set up.
- Make sure the area can support ground stakes (ie: able to insert, away from underground lines and/or heavy foot traffic etc.)
- A good watering the day prior will help ensure easy set up.
- Remember to pause sprinkler systems and landscape services and bring in any pets during set up and pick up times.
The Fine Print
Reservations: Yard Cards llc greetings are reserved based on available inventory. All packages include customized service, rental of yard signs, delivery, set up and pick up.
Service Area: All packages are priced for the Wethersfield area including Rocky Hill, Newington, Glastonbury, Avon, Farmington, West Hartford, Hartford and East Hartford. Expanded service area is based on scheduling and driver availability and may be subject to an out of area fee.
Rental Time: Yard Cards llc sign rentals are based on an approximate 24-hour rental period. Extended rental time may be purchased if available.
Decline Policy: Our goal is to promote positive, fun, celebratory messages. Yard Cards llc reserves the right to refuse service for derogatory, offensive or controversial language, travel to dark unlit areas or where there are loose pets/dogs.
Payment: Payment is due at the time of reservation. Non-payment will result in cancellation.
Inclement Weather: Yard Cards staff do not deliver/set up in inclement weather. A rain date option or full refund will be provided due to poor weather conditions.
Cancellations: Things come up, we get it! We’ll do our best to accommodate changes if they arise. Cancellations made 48 hours in advance will be fully refunded. All other cancellations will receive a 50% refund or option to re-schedule. All re-scheduling requests are based on scheduling and inventory availability.
Product Care: We kindly request you do not sit on, lean against, move or tamper with the signs. All our signs are sturdy and durable, however mishandling could lead to breakage. Customers are responsible for replacement of any lost or damaged signs. Yard Cards llc is not liable for any property damage or injury to persons during the set up or removal of rental signs.
Covid Safety: Most installations can be done with zero contact. If you plan to be in person at set up or pick up times please be sure to wear a face covering for safety purposes.